For assistance contact our UK sales team on: 0800 1310 740 or email: sales@reboxstorage.co.uk

Need assistance? Contact our dedicated UK sales team on: 0800 1310 740 or email: sales@reboxstorage.co.uk

CYBER MONDAY – 15% OFF EVERYTHING

UK WIDE DELIVERY OPTIONS
NEXT DAY DELIVERY AVAILABLE
5* HIGHLY RATED SERVICE
ALL PRODUCTS RECYCLABLE

Returns Policy

30 Days Returns and Money-Back Guarantee

  • Items purchased on this website can be returned within 30 days of delivery in certain instances.
  • Items must be unopened, unused and in resellable condition, otherwise the return may not be accepted.
  • We offer a full money-back guarantee on the value of the good if the goods are returned as stated above.
  • Your statutory rights remain unaffected. For details see our Terms & Conditions or contact us.

Product Images, Colours and Finishes

We make every effort to ensure that product photographs, colour descriptions and specifications shown on our website are as accurate as possible. However, product images are provided for illustrative purposes only.

Due to differences in lighting, photography, screen settings and device displays, the colour, shade and finish of the actual product may vary slightly from the images shown on our website. In particular, recycled plastic products may display natural variations in colour tone, texture and appearance between production batches.

Such minor variations in colour, finish or appearance will not be considered a fault, defect or incorrect item for the purposes of our Returns Policy. If you require confirmation of a specific colour, finish or material before ordering, please contact our sales team and we will be happy to assist.

Organising Returns

  • No credit will be given for goods without the company’s prior consent.
  • Unwanted products should be returned at the customer’s expense.
  • With faulty, damaged or incorrect goods we will credit you the cost of shipping. 
  • All products returned will be subject to a re-stocking fee or handling charge.
  • For returns from outside UK Mainland, the returns charges are payable by the customer.
  • Palletised orders collections can be arranged for you, but at your own cost.

Returns Process

  • To initiate a return please email sales@reboxstorage.co.uk stating your order number and items you wish to return.
  • You will be given a reference to post with your return and the delivery information.
  • You must arrange the return delivery yourself.
  • Once the items land with us we will process the return and any subsequent credit/refund.

Got A Question? call us on 0800 1310 740

  • Lines open Monday to Friday – 8.00am to 5.00pm (We are closed on Bank Holidays)